Return Policy
At Enhancina, we are committed to providing the highest quality products and ensuring customer satisfaction. If for any reason you are not completely satisfied with your purchase, please carefully review our product return policy below.
- Accepted Returns
We accept returns within 14 days of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Return Procedure
To return a product, please contact our customer service at [email protected]. We will provide you with the necessary instructions for returning your item. Please note that return shipping costs are the responsibility of the customer, unless there was an error on our part or the product is defective.
- Refunds
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will then process a refund to your original payment method, subject to the return conditions mentioned above.
- Non-Refundable Items
Certain types of items cannot be returned, including perishable goods, intimate or sanitary products, and gift cards.
- Contact Us
If you have any questions about our product return policy, please contact our customer service team at [email protected]