FAQs

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the image shown on our website. However, please note that due to variations in screen resolutions and lighting conditions, there may be slight differences in color or appearance. Rest assured, we always aim to provide the most accurate representation possible.

What are the payment terms?

We accept everything (VISA/MasterCard and Cryptos…). Payments are done in an ultra-secure way via our service providers.

Contact us is for more details if necessary. 

What are the delivery times?

Delivery times vary depending on your location. Please note that delays may occur due to circumstances beyond our control, but we will do our best to keep you informed of any delays.

What should I do if I have a problem with the delivery?

If you encounter a problem with home delivery, please contact us immediately. Our customer service team will be happy to help you resolve any problem, whether it's a late delivery, a damaged package or any other delivery-related concern. We're here to ensure you have a satisfactory delivery experience.

We’d love to hear from you! If you have any questions, comments or feedback about our services, please don’t hesitate to get in touch with us.

For any request, send us a message!